Health care prose, formulaic language - insurance and assurances

“complete these…”

“forming a new health care alliance…”

“the line forms…”

These and so many more…that collectively represent our prior experience ("conditions") with such orgs that seem to prioritize “form over function” (which is ostensibly to serve us) But here comes…

"This is to in-form you..." Why, the medication that you formerly took, has been, itself been taken...off, no longer included..."on our list of covered drugs (called our formulary)...or is included on the formulary but subject to certain limits..." Me, being previously uniformed turned to where else…

Glossary of terms... the word forms of which, only managed to gloss over, the true meaning...through what's termed automatic speech, or embolalia: "the insertion of meaningless sounds or words into speech..." And I thought that HR speak was full of them...

Return to form... or, frequently appearing on paperless forms..."click to go back to top" where I am finally, through incredible determination of my own, reach the part..."you can ask for a coverage determination at any time, request an explanation...if we determine that an exception might be made, we'll send another form..." 

(the true ingredients of how, why, and especially who arrived at such a conclusion...are closely guarded secrets...HIPAA and all that goes with it)  

"Looking after your personal safety" (with only a few exceptions and clauses) - that's for another day, of coverage here, and yet another secret formula.